FREQUENTLY ASKED QUESTIONS
Questions, answered
How do I buy an original?
Originals are acquired by request, not through the cart. Open any work in the Exhibition and choose “Work with this piece,” or email me at andres@mbrella.xyz. I share prices privately and reply within 2–3 business days.
How do I know a work is an original?
Every original comes with a certificate of authenticity from ACARRi, signed by me.
I love a piece, but it's over my budget. Can we talk?
Yes. Write to me at andres@mbrella.xyz. Depending on the piece, we can look at a payment plan, a smaller work, or a print of it.
Can I see the work in person?
Most of my work is shown online, and I show in person from time to time. For a studio visit, email me and we'll find a time. Join the list on the homepage to hear about shows first.
What should I think about before buying?
Your connection to the piece first, then your budget and where it will live. Every work in the Exhibition has its medium, size and, where I've written it, the story behind it.
Do you auction originals?
My prices are usually fixed, though now and then I offer a piece through an auction site. The list hears about it first.
How can I pay?
At checkout: credit and debit cards, PayPal, Shop Pay, Apple Pay, Google Pay and USDC. For originals and commissions I also accept bank transfer and crypto (BTC, or USDC on Ethereum) by invoice. Say so in your request and I'll send the invoice with payment details.
How are originals shipped?
Every original is packed for its size and medium and shipped insured, with tracking and a signature on delivery. Shipping and insurance are quoted along with the price. Shipping is never free, and customs duties abroad are the buyer's. Prints and merch are made to order. See the shipping policy.
Can I return an original?
Originals are one of a kind, so their sale is final. Prints and merch have their own terms in the refund policy.
Can I get more photos or details first?
Absolutely. Ask for close-ups, video or anything else through “Work with this piece” on the artwork's page. I reply within 2–3 business days.
What's coming next?
New originals, print drops and shows go to the mailing list first. Join it on the homepage, and follow @acarri_4l for the studio in real time.